Yes, absolutely. We export branded merchandise to countries worldwide — including the USA, Canada, Australia, UAE, South Africa, Japan, and more. Depending on your deadline, we offer express courier or freight shipping options with full customs documentation.

Yes — we regularly work with non-EU clients (agencies, brands, NGOs) who need branded items delivered to events, offices, or clients within the EU. You don’t need a local presence in Europe — we manage the logistics and tax handling for you.

No — in most cases, non-EU businesses are not charged VAT on exports. We’ll issue an export invoice with 0% VAT and handle customs export procedures. You may be responsible for any local import taxes in your country, depending on the destination.

We currently deliver branded merchandise to more than 80 countries across the world, including the United States, Canada, Australia, the United Arab Emirates, Japan, Singapore, South Africa, Brazil, Argentina, and many others. At this stage, our global deliveries are fulfilled using trusted partners in the Far East, allowing us to offer excellent pricing, scalable volumes, and fully export-ready logistics for international clients. These suppliers are thoroughly vetted and have supported some of the largest global promotional campaigns.

In the near future, we will also be enabling global delivery from our European supplier network, allowing non-EU businesses to benefit from European quality, faster shipping across certain regions, and access to eco-certified, locally produced items. This dual-sourcing model will soon allow clients to choose what matters most to them — whether it’s speed, sustainability, price, or regional preference.

All global orders are produced from scratch by our trusted Far Eastern supplier, which means production typically takes around 15 working days before shipping begins. Once the items are ready, we offer several international delivery methods depending on your budget and deadline.

The fastest option is Express Air, which takes approximately 7 to 10 working days. If you're more flexible with timing, we also offer Standard Air (15 to 20 days), Standard Sea Freight (30 to 35 days), and Economy Sea Freight, which takes around 60 to 90 days. The slower the shipping method, the more cost-effective your total order becomes — making it ideal for high-volume or non-urgent campaigns.

We provide full customs support and documentation with every shipment, including commercial invoices and export declarations. For most destinations, import procedures are straightforward, but we’ll always advise you in advance of any country-specific requirements or delays.

Yes — we work in English, Spanish, French, and Italian, and we’re used to handling international enquiries across different time zones and communication styles. Whether you're placing an order from the United States, the Middle East, or Latin America, we’ll ensure that the project is handled smoothly, clearly, and without miscommunication. Our multilingual team is available to guide you through the entire process — from the quote and visual proofs to production updates and final delivery.

Yes — every international shipment includes full tracking as well as a commercial invoice and any required customs or export documentation. These documents are critical for smooth customs clearance and to ensure your order arrives on time. If you're unfamiliar with international shipping, we’ll walk you through exactly what to expect and provide proactive updates so you’re never left guessing.

Absolutely. We regularly support agencies, consultants, and international teams who need us to deliver directly to their clients — whether for an event, campaign launch, or office gifting. We can provide white-label delivery with no mention of Swish & Click anywhere on the packaging or documentation. This makes us an ideal partner if you want to stay behind the scenes while we handle the logistics discreetly and professionally on your behalf.